Apotti IAM Success Story

Case Apotti

Implementing identity and access management for world’s first social and healthcare information system. Press the link below to read more about it.

Apotti IAM Success Story

Background

Apotti is a Finnish transformational project that develops social and healthcare services and adopts a regionally uniform social and healthcare information system. The Apotti system was adopted by Peijas Hospital at the end of 2018.

Read more about the progress from here:

 

https://www.apotti.fi/en/apotti/oy-apotti-ab/

When completed, Apotti will have almost 35 000 active professional users across the social and healthcare services and process more than 1.6 million patients’ health records. To benefit from such a system, the processes and access management must work like a well-oiled machine.

“The goal of Apotti is that social and healthcare professionals would obtain a user-friendly tool that makes working easier and provides best practices.”

Apotti in 2020

An efficient tool for 

35 000

social and health care professionals

Better health and well-being for

1.6 million

residents

Benefits

 Automation removes manual work from Apotti system specialists

Health care and social care professionals can access the system within minutes after requesting access

Access request process is transparent and provides audit trail

 IAM application is provided in the same support portal (ServiceNow) as incidents and other requests

 End customers can connect their IAM apps directly to Apotti’s IAM app

 IAM application supports multiple end customers with data segregation

Apotti implemented ServiceNow IAM Application in 2018.
Over 20 000 identity and access request were automated during the first year.

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