Apotti is a Finnish transformational project that develops social and healthcare services and adopts a regionally uniform social and healthcare information system. The Apotti system was adopted by Peijas Hospital at the end of 2018.
When completed, Apotti will have almost 35 000 active professional users across the social and healthcare services and process more than 1.6 million patients’ health records. To benefit from such a system, the processes and access management must work like a well-oiled machine.
“The goal of Apotti is that social and healthcare professionals would obtain
a user-friendly tool that makes working easier and provides best practices.”
Apotti in 2020
An efficient tool for
35 000
social and health care professionals
Better health and well-being for
1.6 million
residents
Benefits
Automation removes manual work from Apotti system specialists
Health care and social care professionals can access the system within minutes after requesting access
Access request process is transparent and provides audit trail
IAM application is provided in the same support portal (ServiceNow) as incidents and other requests
End customers can connect their IAM apps directly to Apotti’s IAM app
IAM application supports multiple end customers with data segregation
Apotti implemented ServiceNow IAM Application in 2018. Over 20 000 identity and access request were automated during the first year.