Enterprise agile planning (EAP) supports organizations to make use of agile practices to achieve enterprise-level agile development. This is achieved with business-outcome-driven, customer-centric, collaborative, and cooperative practices, as well as with continual stakeholder feedback.
ServiceNow ITBM is also a Gartner leader for EAP. It aligns work with business goals to deliver product and services in a way that supports your strategic priorities. IT Business Management (ITBM) helps IT demonstrate value to the organization and rationalize investments to focus more on innovation. ITBM also helps transform the delivery of new products and services through lean execution methodologies. We recommend ServiceNow for customers with business case larger than EAP. For example if customer needs to improve ITOM and Customer Service Management in addition to EAP.
We coach our clients to use and develop ServiceNow application platform for Enterprise Agile Planning.
We provide managed services and system maintenance services, including service requests and error handling, version upgrades, plugin activations, and other maintenance tasks.
We offer everything from licenses for application platforms and implementation and consulting services for our clients to support client’s business models and processes using best practices of ITIL and from application platform vendors.
