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Identity and Access Management in Healthcare: Secure, Compliant, and efficient with the IAM application

Healthcare organizations face complex identity management challenges. With thousands of employees, contractors, and students accessing critical systems, ensuring secure and compliant access is essential. Identity and access management in healthcare (IAM) helps organizations control who can access what, when, and how — without compromising efficiency or patient safety.

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Common IAM challenges in Healthcare

Healthcare CIOs and IT leaders often struggle with identity management issues that impact both security and compliance:

High staff turnover and temporary roles:

Hospitals depend on agency workers, students, and temporary staff. This creates constant demand for secure, fast onboarding.

Manual and slow processes:

IT teams waste time creating, modifying, and deactivating accounts manually.

Orphaned accounts:

Inactive accounts left in systems increase cybersecurity risks and unnecessary licensing costs.

Privilege creep:

Employees with multiple roles (for example, a physician and a researcher) may accumulate excessive access rights, violating compliance standards.

These challenges not only burden IT operations but also expose healthcare organizations to regulatory and reputational risks.

See how ServiceNow IAM solves healthcare challenges

How the IAM application solves healthcare Identity Management

Appmores IAM application for healthcare automates the entire identity lifecycle. It integrates with HR systems, staffing platforms, and contract databases, ensuring every user has the correct access based on their real-time employment and role.

Key Benefits of the IAM application for healthcare

  1. Automated onboarding and offboarding

    • Accounts are created automatically when contracts are signed.

    • Access is revoked immediately upon employment termination.

    • Staff get timely access, and IT workload is reduced.

  2. Enhanced data security and compliance

    • Automated role-based access control (RBAC) prevents privilege creep.

    • Orphaned accounts are eliminated.

    • Full audit trails simplify GDPR and HIPAA compliance reporting.

  3. Lower IT and licensing costs

    • Automated provisioning minimizes manual IT work.

    • Licenses are assigned only to active users.

    • Organizations save on recurring software costs.

  4. Support for complex healthcare roles

    • Manages users with multiple roles (e.g., physician + locum, nurse + administrator).

    • Ensures correct, separated permissions under one unified identity

identity and access management in healthcare

Why Identity and Access Management in healthcare matters

In modern healthcare, IAM is not just an IT function — it directly impacts patient safety, compliance, and trust. With IAM solution, CIOs and IT leaders can:

Protect patient data and meet strict regulations (GDPR, HIPAA, and national standards)

Improve clinician productivity by removing access delays

Strengthen security through IAM application for healthcare

Reduce administrative burden and focus on innovation in digital healthcare

Get started with the IAM application for Healthcare

Implementing ServiceNow IAM creates a secure, scalable, and efficient foundation for healthcare IT. It helps hospitals and clinics strengthen security, reduce costs, and simplify compliance through automation.

Book a demo and modernize your IAM today

Appmore has delivered over 100 projects with average customer satisfaction of 4.57/5.

JOIN OUR UPCOMING EVENTS

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Automate Identity & Access Management Built for ServiceNow - LIVE WEBINAR ON OCT 8, 2025, 10:00 AM Pacific Time!

Join AICO Insights, Appmore and ServiceNow in our upcoming webinar to discover how modern Identity and Access Management (IAM) solutions simplify the employment lifecycle, reduce compliance risks, and strengthen security.

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The Future of Identity Management on ServiceNow – LIVE EVENT in Helsinki, October 29!

Join the event hosted by Appmore & ServiceNow to hear how identity management on ServiceNow can be built sustainably with Appmore’s IAM application. You will get concrete examples, expert insights, and customer experiences.

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